In this issue:
Browse by roles
Issue 27
Spring 2024
As part of a community of practice, dental professionals are often stronger when everyone looks out for one another, says John Makin.
A DDU member called for advice after being told to deregister a demanding patient by their practice manager.
With some dental professionals falling foul of requirements around CPD and registration, is a simplified regulation process needed?
Handling an adverse incident properly can be a daunting task, so it pays to have a plan and know what steps to take.
If you're a qualified dental professional, you have a responsibility to make sure you're representing yourself accurately and appropriately to...
Feature
Dr Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.
Interview
A senior GDP describes her descent into purgatory after a fellow dental professional made a vexatious complaint to NHS England - and how she fought back with support from the DDU.
In focus
No-one looks forward to dealing with an adverse incident, but the reality is they do happen. So here's our quick three-step plan for starting to put things right.
Effective communication is an essential part of the practice of dentistry. It can help improve both clinician and patient satisfaction and also help reduce the risk of complaints.
We address the concerns and confusion over hygienists and therapists treating patients under direct access.
They are the basis for effective patient care and have an important dento-legal purpose - but what makes good dental records, and what else do dental professionals need to consider?
Complaints are common, and it's vital to know how to manage them professionally and appropriately. Read our concise but comprehensive guide.
Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.