It's becoming increasingly common for patients to seek dental treatment overseas. Media stories about 'Turkey teeth' aren't uncommon, and patients might be motivated by both possible savings and the allure of combining a holiday in the sun with a quick dental makeover.
Unfortunately, before embarking on treatment abroad, these same patients may not have considered that it might be difficult for them to return to the overseas provider if acute complications arise. They may also not have considered whether their local dental provider will be suitably trained and competent to provide any necessary maintenance or remedial care.
If patients ask your advice about going abroad for dental care, you might find it helpful to signpost them to some of the potential risks and pitfalls, which could help them make an informed decision before they make arrangements.
Current guidance for patients
The GDC has produced guidance for patients that highlights some of the key points to consider before electively undergoing dental treatment overseas.
The NHS has also provided a checklist of points for patients who are thinking about going abroad for dental treatment.
Ultimately, autonomous adults have the right to choose where they have treatment, and despite advice might still decide to go abroad in search of the perfect smile. This might then raise some questions for dental professionals back home.
What if things go wrong with treatment provided overseas?
Inevitably, patients will require maintenance of their general oral health after they return. But regrettably, some will develop acute and urgent problems with treatments completed overseas.
In an ideal world, it's in a patient's best interests to seek support from the dental professional who provided the treatment, as that dental care provider should be responsible for any post-treatment issues within a reasonable timeframe. The provider will likely have records of the treatment history and should hold any relevant radiographs and/or scans.
Where it's not possible for a patient to seek urgent advice and care from the provider, the patient is likely to seek assistance from a local provider.
Members often come to us with questions around the topic of dental tourism. Here are some of our answers.
Must I see a patient who is experiencing complications arising from dental treatment received abroad?
The short answer is that dealing with a patient who has been treated abroad is no different to a patient who has previously received care anywhere else.
The GDC would expect any registrant to act in a patient's best interests, and shouldn't decline to treat someone simply because they have received treatment abroad, particularly if there are urgent treatment needs.
Even if we think a patient's decision to undergo treatment overseas is unwise, declining to see them simply because they've had treatment elsewhere could give rise to complaints, including possible allegations of discrimination.
What can I provide for a patient who has returned after having dental treatment abroad?
As with any patient, an appropriate assessment along with any special tests and investigations should be carried out so that enough information can be given about your findings, and the relevant treatment options, risks, benefits and costs discussed.
You should only provide care for which you are trained, competent and indemnified to provide. If patients present with treatment needs that fall outside your training, competency or scope of practice, you should make appropriate alternative arrangements, including any necessary onward referral.
It's important that patients understand the rationale and process for any referral, as this might reduce the risk of complaints about your decision not to personally provide care.
...dealing with a patient who has been treated abroad is no different to a patient who has previously received care anywhere else.
What about when the patient's urgent care needs have been addressed and the patient's health is stabilised?
After stabilisation, you'll need to decide whether any further necessary care can be provided. This will depend on your training and competency, familiarity with the materials and techniques used by the overseas provider, and the complexity of care needed.
The CDO's policy also explains how any further necessary care the patient might require should be managed within the NHS framework:
"Any treatment beyond stabilisation should be assessed based on complexity and need and should be provided at the appropriate care setting, subject to existing NHS acceptance criteria as laid out in The National Health Service (General Dental Services Contracts) Regulations 2005.
Self-funded care that the NHS would not routinely fund would not usually be offered or replaced as NHS items of treatment once stabilisation has been achieved."
Relevant guidance
In November 2024, the chief dental officer issued the avoidance of doubt policy on self-funded dental treatment requiring NHS intervention.
This sets guidelines for the NHS dental management of patients who are experiencing complications from self-funded dental treatment received in the UK or abroad, and outlines how to stabilise the potential urgent oral health concerns faced by these patients.
The guidance states:
"Patients who have previously paid for dental treatment privately in the UK or abroad but later require NHS treatment due to a complication or sudden oral health issue are entitled to access NHS dental care for assessment and evaluation to stabilise their condition. Any treatment beyond stabilisation will be assessed based on complexity and need and should be provided at the appropriate care setting, subject to existing NHS acceptance criteria."
At the time of writing , no similar guidance has been published for NI, Scotland or Wales, but the general principles of the NHS Constitution would apply in the usual way.
For clinicians providing NHS care in England, the NHS Business Services Authority also offers information about how patients returning from overseas should be managed under an NHS GDS contract.
If the patient is accepted for 'non-urgent' treatment under the NHS, following an examination of that patient, any treatment (appropriate to mandatory services) identified as clinically necessary should be provided, subject to the patient's consent, or that of their representative.
Where the original treatment was not provided by the current contract provider, 'Further treatment within 2 months', 'Free repair / replacement' and 'Regulation 11(replacement appliance)' arrangements will not apply.
You are responsible for advice and care you personally provide, and not for treatment provided by other people.
Will I become responsible for treatment the patient had performed overseas if I try to help them?
Colleagues are often fearful that they might become responsible for treatment previously provided overseas. However, with good baseline records, it should be clear which part of the care was provided by whom, and what the pre-existing findings were at the point where each dentist became involved with the patient.
You are responsible for advice and care you personally provide, and not for treatment provided by other people.
Conclusion
Just because a patient has had treatment abroad, it does not mean this should in and of itself be a barrier to treating them - except perhaps where they have acted directly contrary to your advice, to the extent that this demonstrates a lack of trust and confidence indicative of a breakdown in the professional relationship.
Generally, with careful record keeping, good communication and working within your capabilities, it is perfectly permissible to offer care and solutions for patients - who are often greatly appreciative.
Jo-Anne Taylor
Dento-legal adviser
Jo-Anne Taylor
Dento-legal adviser
B.Ch.d (Hons) MSc, PG Cert Medical Education, PG. Cert Medical Aesthetics, SFHEA.
Jo qualified from Leeds Dental Institute in 1991 and spent 16 years providing general dental services in the UK and Australia. She has worked in private and NHS practice as well as in the Community Dental Services. Jo is a senior fellow of the Higher Education Academy and has held several teaching posts in Yorkshire and more recently in Hampshire, where among other roles she worked as Associate Head (Education) at the University of Portsmouth Dental Academy. Jo joined the DDU as a telephone adviser in 2020 and began working as a dento-legal adviser in 2021.
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