Issue 14

Summer 2019

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Summer 2019

Issue 14, Summer 2019

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Pieces of broken china on the floor

Responding to adverse incidents

Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.

In focus


Indemnity: an informed choice

If you don't have all the information you need, it's hard to know where to turn. John Makin explains why you need to be able to make an informed choice about your indemnity.

Case study

Diagnosis of aggressive periodontitis

A DDU member faced a claim alleging a failure to diagnose and treat a patient’s periodontal disease.