In this issue:
Browse by roles
Issue 22
Summer 2022
When practices are being publicly vilified for problems outside their control, communication is the best form of defence, says DDU head John Makin.
A concerned DDU practice owner member contacted the advice line about a potential data breach.
Understanding your pension - and how it's taxed - isn't always straightforward. But getting it right can make a big difference to your future plans.
For dental hygienists and therapists, understanding the overlap and boundaries of prescription and Direct Access can be confusing.
Rory O'Connor of the Dentists Health Support Trust explains the particular pressures that can push practitioners to breaking point and how to...
Leader
An accusation of negligence is very distressing for members and they rightly expect us to provide support, advice and an expert defence
Feature
Dr Howard Lloyd talks us along the path that led to his career in endodontics.
In focus
Dental professionals often have access to patients' personal data, which means they also have responsibilities to protect that information and handle it responsibly.
With so much of dental practice resting on making the right choices, it helps to keep your decision-making destination in your sights, says DDU head John Makin.
Interview
One DDU member talks us through the shock and stress of receiving their first complaint, as well as how we were able to support them through it.
They are the basis for effective patient care and have an important dento-legal purpose - but what makes good dental records, and what else do dental professionals need to consider?
The dental health of people with dementia can become secondary to other considerations. But the dental team can make a vital contribution to patients' quality of life, as Christine Osborne explains.
Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.