Start with the end in mind

With so much of dental practice resting on making the right choices, it helps to keep your decision-making destination in your sights, says DDU head John Makin.

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Ethics in practice - COVID-19 update webinar

Missed our free webinar on the dento-legal implications of working in the pandemic? Watch the full recording again here.

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Working in the new normal - Bal Chana

From facing her own challenges in practice to accommodating the needs of her students, Bal Chana recalls how she adjusted to the demands of 2020.

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Spring cleaning your complaints procedure

If you haven't looked at your complaints procedure recently, now's a good time to check it's up to date.

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These strange times have led to problems which mean every member of the team needs to reinvent their role to a degree and adapt to new methods of operating.

Interview

Working in the new normal - Dr Andrew Chandrapal

For Dr Andrew Chandrapal, communication and continuity have been key factors in adjusting to working in the confines of the pandemic.

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Supporting DDU members during the pandemic

David Pranklin, head of the DDU's claims handling unit, reflects on the last few months and how his team has adapted to changing times.

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Working in the new normal - Mark Ide

In both his teaching work and in clinical practice, Mark Ide found that the challenges posed by the pandemic nevertheless fostered a desire to work positively with students, patients and colleagues.

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