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Summer 2022

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Caught in the crossfire

Data breach

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Issue 22, Summer 2022

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Issue 22

Summer 2022

Illustration of man caught between boxing gloves
Leader

Caught in the crossfire

When practices are being publicly vilified for problems outside their control, communication is the best form of defence, says DDU head John Makin.

Also in Summer 2022

Advisory calls

Data breach

A concerned DDU practice owner member contacted the advice line about a potential data breach.

Practice management

Pensions tax: a bitter pill to swallow?

Understanding your pension - and how it's taxed - isn't always straightforward. But getting it right can make a big difference to your future plans.

In focus

Prescription vs Direct Access

For dental hygienists and therapists, understanding the overlap and boundaries of prescription and Direct Access can be confusing.

Interview

Restoring dentists: the Dentists' Health Support Trust

Rory O'Connor of the Dentists Health Support Trust explains the particular pressures that can push practitioners to breaking point and how to...

Read the issue in full

Popular articles

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Close-up of tooth pulp model

Feature

Dento-legal considerations for endodontic treatment complications

Understanding the risks surrounding endodontic treatment - and how to manage them - can help minimise the potential for complications encountered by both patients and dental professionals. CPD available.

Managing incidents Communication Prescribing
Read more
X-ray of painful wisdom tooth

Feature

Reducing litigation risk when removing wisdom teeth

Dr Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.

Complaints Managing incidents Being sued
Read more
Hygienist at work

In focus

Scope of practice for hygienists and therapists

Hygienists and therapists have a vital role in providing comprehensive patient care, so it's also vital to ensure appropriate levels of training, indemnity and competence.

Law GDC
Read more
See more

Recommended reads

Cyclist heading into the distance

Leader

Start with the end in mind

With so much of dental practice resting on making the right choices, it helps to keep your decision-making destination in your sights, says DDU head John Makin.

Complaints
Person holding umbrella looking at stormy sea

Interview

Coping with a complaint

One DDU member talks us through the shock and stress of receiving their first complaint, as well as how we were able to support them through it.

Complaints

Earn CPD

See more
Untidy stack of documents

Feature

Good record keeping

They are the basis for effective patient care and have an important dento-legal purpose - but what makes good dental records, and what else do dental professionals need to consider?

Records and reports
Read more
Elderly patient with tooth pain

Feature

Managing patients with dementia - CPD available

The dental health of people with dementia can become secondary to other considerations. But the dental team can make a vital contribution to patients' quality of life, as Christine Osborne explains.

Communication Consent Prescribing
Read more
Pieces of broken china on the floor

Feature

Responding to adverse incidents

Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.

Complaints Managing incidents
Read more
See more

Most viewed articles

Self defence - a puffer fish

Leader

The art of self defence

An accusation of negligence is very distressing for members and they rightly expect us to provide support, advice and an expert defence

Read more

Feature

Why I decided to become…an endodontist

Dr Howard Lloyd talks us along the path that led to his career in endodontics.

Read more
Combination lock

In focus

Dentists as data controllers

Dental professionals often have access to patients' personal data, which means they also have responsibilities to protect that information and handle it responsibly.

Records and reports
Read more

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