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Spring 2022

In this issue:

Managing patient expectations

Confidentiality and data protection, consent and capacity: free webinars and CPD

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Issue 21, Spring 2022

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Issue 21

Spring 2022

Road sign showing delays
Feature

Managing patient expectations

Making sure patients know what to expect can be hugely important in achieving a satisfactory outcome for everyone.

Also in Spring 2022

News

Confidentiality and data protection, consent and capacity: free webinars and CPD

Our latest on-demand webinars cover confidentiality and the key principles of data protection, as well as exploring consent and capacity. Test your...

Feature

The importance of early diagnosis of oral cancer

A late diagnosis of oral cancer can be harmful for both patients and dental professionals, so it's vital to know the risk factors involved.

In focus

Staff absence and resignations

As the pandemic has progressed, the impacts of the last 18 months are beginning to hit home. Peninsula's William Griffiths offers advice on...

Interview

Optimise your income: tax and accountancy services for DDU members

Dental professionals face enough challenges at work without financial management being one of them – so we've introduced a new benefit to help ease...

Read the issue in full

Most viewed articles

Self defence - a puffer fish

Leader

The art of self defence

An accusation of negligence is very distressing for members and they rightly expect us to provide support, advice and an expert defence

Read more

Feature

Why I decided to become…an endodontist

Dr Howard Lloyd talks us along the path that led to his career in endodontics.

Read more
Combination lock

In focus

Dentists as data controllers

Dental professionals often have access to patients' personal data, which means they also have responsibilities to protect that information and handle it responsibly.

Records and reports
Read more

Recommended reads

Cyclist heading into the distance

Leader

Start with the end in mind

With so much of dental practice resting on making the right choices, it helps to keep your decision-making destination in your sights, says DDU head John Makin.

Complaints
Person holding umbrella looking at stormy sea

Interview

Coping with a complaint

One DDU member talks us through the shock and stress of receiving their first complaint, as well as how we were able to support them through it.

Complaints

Earn CPD

See more
Untidy stack of documents

Feature

Good record keeping

They are the basis for effective patient care and have an important dento-legal purpose - but what makes good dental records, and what else do dental professionals need to consider?

Records and reports
Read more
Elderly patient with tooth pain

Feature

Managing patients with dementia - CPD available

The dental health of people with dementia can become secondary to other considerations. But the dental team can make a vital contribution to patients' quality of life, as Christine Osborne explains.

Communication Consent Prescribing
Read more
Pieces of broken china on the floor

Feature

Responding to adverse incidents

Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.

Complaints Managing incidents
Read more
See more

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