In this issue:
New curbs on excessive legal costs and a GDC pilot to lessen the burden of fitness to practise investigations are important wins - but the DDU's...
Composite bonding is a popular choice among patients seeking cosmetic treatment, but it can also be a source of complaints and claims.
Our dento-legal dilemmas let you learn from others and see what help we can offer - and you can earn CPD along the way.
The DDU was able to support a member who faced a claim from a patient about treatment provided over the course of a year relating to their dentures.
Thomas Reynolds, the DDU's head of policy and strategic communications, shines a light on some of our work to champion members' interests with...
Dr Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.
A senior GDP describes her descent into purgatory after a fellow dental professional made a vexatious complaint to NHS England - and how she fought back with support from the DDU.
No-one looks forward to dealing with an adverse incident, but the reality is they do happen. So here's our quick three-step plan for starting to put things right.
Effective communication is an essential part of the practice of dentistry. It can help improve both clinician and patient satisfaction and also help reduce the risk of complaints.
We address the concerns and confusion over hygienists and therapists treating patients under direct access.
They are the basis for effective patient care and have an important dento-legal purpose - but what makes good dental records, and what else do dental professionals need to consider?
Complaints are common, and it's vital to know how to manage them professionally and appropriately. Read our concise but comprehensive guide.
Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.
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