As part of our ongoing commitment to help you learn and develop throughout your career, we're hosting our latest webinars again and offering you the opportunity to earn free verifiable CPD at a time that suits you.
Remote consultations
Remote consultations are not new, but the coronavirus pandemic has meant many dental professionals have had to rapidly move much of their normal work to telephone or video consultations.
Our watch-again webinar offers tips on delivering effective remote consultations, covering:
- the importance of consent, confidentiality and record keeping when consulting remotely
- the role of administrative systems and procedures before conducting a remote consultation.
After watching the webinar, take this survey to earn one hour CPD.
This webinar which is anticipated to help meet GDC learning development outcomes A, B and D.
Communicating with challenging people (DDU) and Misconduct or misunderstanding (Peninsula)
This two-part webinar is primarily aimed practice owners and practice managers, and is hosted jointly by DDU dento-legal adviser Alison Large, and Peninsula employment law business partner, William Griffiths.
DDU: Communicating with challenging people
- The importance of good communication.
- How difficulties in communication can give rise to complaints.
- Signs of potential issues to look out for and key actions to help minimise disruption.
- The importance of appropriate written communications and recording keeping.
- Short Q&A session.
Peninsula: Misconduct or misunderstanding?
- Understanding misconduct in the workplace.
- The importance of a thorough investigation and drafting sound allegations
- An overview of a disciplinary hearing.
- Short Q&A session.
After watching the webinar, take this survey to earn one hour's verifiable CPD.
This webinar is anticipated to help meet the GDC learning development outcomes B and D.