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2025, issue 1

In this issue:

Clearing up confusion around consent

Taking over a course of treatment

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Issue 25

Summer 2023

Previous Issue

Summer 2023

Issue 25, Summer 2023

Next Issue
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Leader

Fair and effective regulation requires clarity and consistency

Loose ends in policy changes do dental professionals no favours in understanding their responsibilities, says DDU head John Makin.

In focus

In focus

Fighting fatigue and coping with stress

With more than eight in ten dental professionals saying that workplace pressures have increased in recent years, we look at some of the techniques you can use to cope and manage.

Health and wellbeing
In focus

Gestures of goodwill

The question of whether to reimburse an unhappy patient for treatment you've already provided can be a difficult one - and the answer isn't always straightforward.

Complaints Managing incidents
In focus

Unconscious bias awareness for dental professionals

The DDU's Leo Briggs explains the importance of being aware of and challenging our implicit biases, and why every dental professional could benefit from unconscious bias training.

Communication Health and wellbeing

Members' dilemmas

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Case study

An inadvertent injury and a factual dispute

The DDU successfully defended a member whose account of an adverse incident differed from that offered by the patient in the subsequent claim.

Being sued
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Advisory calls

Restrictive covenant dilemma

A DDU member called the advice line with a concern about their contractual obligations when moving to a new role in another nearby practice.

Career

Practice management

Corporate office buildings

Corporate dental indemnity: are you in the know?

Who would you turn to for help defending a claim made against your company?

Career Law

Staffing and support

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Practice management

Recruiting and retaining staff

Vicky Kitney, lead business partner at Peninsula Business Services, and James Kingham, one of the DDU's dento-legal advisers, discuss how to implement an effective recruitment strategy.

Career
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In focus

Supporting dental employees affected by menopause

Vicky Kitney, from the DDU's HR partners Peninsula, outlines the basic need-to-knows of having a practice policy to support staff affected by menopause.

Career Health and wellbeing
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