Who would you turn to for help defending a claim made against your company?

If your company provides clinical services, it could be held legally liable for the actions of its employees, or contractors. Consequently, it could also be sued as a separate entity instead of, or in addition to, the individual clinicians.

It's important to understand what this means, and in our experience from speaking with members, some dental practice owners are not always aware that they can face litigation and complaints as the owner of a company, in addition to their role as a practice owner.

A patient claim could name the treating dentist, the practice owner and/or name your limited company. Practices set up as a limited company may be held liable for a range of alleged failings. Some of these include:

  • the poor performance or conduct of individual staff and sub-contractors, particularly employees who do not usually have their own indemnity
  • inadequate practice systems and procedures, such as patient referrals, infection control and data protection
  • poor quality training and lack of regular assessment of staff
  • failure to properly investigate complaints or patient safety concerns.

If you provide dental services through a company and you employ other clinical staff, you'll need to consider a corporate indemnity solution. This is in addition to your own personal indemnity. The DDU offers this solution to dental companies of any size, meaning we can defend your company against dental malpractice claims and complaints.

We also also offer dental corporate members indemnity for clinical negligence claims pleaded vicariously on behalf of their employed GDC-registered staff and dental professionals - a factor that can mean dental companies may now find themselves at greater risk of being the subject of a complaint or claim.

Dental practice owners are not always aware that they can face litigation and complaints as the owner of a company, in addition to their role as a practice owner.

Business benefits

We can work with you to provide a bespoke package that's moulded around your company needs to indemnify you and your staff. We can also include a tailor-made individual indemnity solution for your team of dentists and other healthcare professionals.

As a corporate DDU member, your company will receive access to 24/7 support and guidance from our dento-legal team, as well as to our corporate team, who will offer a single point of contact and a personalised service.

They are experienced specialists in corporate indemnity and are there to help you understand your responsibilities and how this affects you. They can help you apply for corporate membership and be available for support while you are a corporate member. You'll also have a key account manager, who can visit your practice to understand you needs.

As well as dento-legal advice and support, our corporate indemnity membership also gives you access to a 24/7 employment law, health and safety helpline and a 24/7 employee assistance helpline that offers telephone counselling to all of your employed staff, day and night.

Take a look at our main website for more information.

This page was correct at publication on 13/06/2023. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.